An individual admitted to this clinic is entitled to the following rights:

1. An individual plan of treatment in which you have participated.
2. An explanation of the services provided in the treatment plan.
3. Voluntary participation in treatment, unless you are court-ordered here, or you present a risk of physical harm to yourself or others.
4. To object to or disagree with any portion of your treatment plan.
5. To have all your records protected by confidentiality.
6. To have access to your records, unless there is a clinical reason why you should not.
7. To receive clinically appropriate care and to be treated humanely and with dignity.
8. To receive services free of discrimination.
9. To be treated in a way which acknowledges and respects your cultural environment.
10. To receive the maximum amount of privacy consistent with the effective delivery of service.
11. To be free from abuse and mistreatment by employees of this clinic.
12. To be informed of the clinic's Grievance Policy.

The addresses and phone numbers below are for those organizations who have an interest in ensuring proper operation of this clinic or in the rights of mentally ill individuals in New York State.

New York State Commission on Quality of Care Suite 1002, 99 Washington Ave Albany, NY 12210 (518) 473-4090	New York State Alliance for the Mentally Ill (AMI) 260 Washington Ave Albany, NY 12210 (518) 462-2000
NYS Office of Mental Health Central New York Field Office 545 Cedar Street Syracuse, NY 13201 (315) 472-2093 Customer Relations 1-800-597-8481	National Alliance for Mental Illness for Champlain Valley 14 Healy Avenue Plattsburgh, NY 12901 (518) 561-2685